Reviews & reputation.
More real reviews, faster replies, and a calm plan for the bad ones.
What's included
- Review collection flow by QR and WhatsApp
- Reply drafting for every review
- Alerts for new negative feedback
- Removal requests for fake or abusive reviews
- Monthly rating report
Who this is for
- Clinics, restaurants and salons
- Any business where people compare star ratings
How we work together
We start with your audience, offer and current performance. You receive a written scope, responsibilities and an approval schedule before production begins. After launch, we review the agreed measures and prioritise the next improvements.
Measure what matters to your business
We define success with you before starting: clearer positioning, useful enquiries, completed bookings or a better customer experience. Reporting separates activity from business outcomes, and includes what to change next.
Questions
Can you delete bad reviews?
Only reviews that break Google policy can be reported for removal. The rest we answer well — a good reply often matters more than the rating.
Want this done properly?
Tell us about your business and we'll send a written scope and a fixed price within two working days.